Refund policy

 

30-Day Money-Back Guarantee

At IV Nutrition, we are committed to providing you with the highest quality gut health supplements. We believe in the effectiveness of our products, and your satisfaction is our top priority.

If, for any reason, you are not completely satisfied with your purchase, you can return it within 30 days of your order date for a full refund. No questions asked. Please note, this 30-day money-back guarantee does not apply to the first tub free offer.

Here’s how it works:

1. Contact our customer service team at health@iv-nutrition.org within 30 days of receiving your order.

2. Let us know you would like a refund, and we will guide you through the simple return process.

3. You will be responsible for the cost of return postage.

4. Once we receive your returned product, we will process your refund promptly.

Please note that the customer will be responsible for all return shipping fees.

Your trust is important to us, and we want you to feel confident in your purchase. Try IV Nutrition risk-free today!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards. All items cannot be returned after 30 days. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.